Many of you asked about this and I have been waiting to write about this to see if I actually got reimbursed from from insurance company. As of today, August 20, 2014, I am still waiting to hear back from the forms I submitted. Yes, I did submit them a few weeks after our return so that is why there probably hasn’t been a response yet.
We (my son and I) went to Disney in July with a good friend of ours and her two kids. We left the husbands at home since we knew they would not enjoy the heat and the crowds. The kids were forewarned and did amazingly well. We shared a room to help with cost and then on top of that Pixie Vacations (my agency I work for), had an AMAZING deal at the Grand Floridian. This was available to anyone that wanted to book with me but not publicized since the offer was sooooo good! I tell you about this because I wanted you all to know we shared a room for the purposes of my story.
We got up really early and drove down to Disney and arrived about 2:30 p.m. I noticed that my son’s eyes looked a little red but thought it was just due to lack of sleep because we got up so early that morning. By the time we got there, they were really red. We got in our room and I noticed he was rubbing them and they seemed to be bothering him – and yes BOTH EYES! I looked closer and pretty much figured out the diagnosis myself. He has pink eye! YIKES! And we are sharing a room with 2 other kids. I immediately told him not to touch his eyes and made sure he kept his hands clean. We had hand sanitizer and used it often. Yes, I know this is highly contagious, but I felt we were doing a good job at keeping mine and his hands cleaned and away from his eyes that we went on to the park. I asked him several times if he was o.k. I also encouraged him to keep his sunglasses on so it would remind him not to touch his eyes too. We went first thing to first aid in Animal Kingdom Park. They couldn’t do anything but give me some eye drops, which I already had. They told me of a service that would pick me up and take me to the urgent care and bring me back. Well, we had just gotten there and he wasn’t feeling too bad so I said thank you and went on. I really didn’t want to leave because we had just gotten there. BUT, I remembered a number that my agency has for a Doctor who will come to you! Yes, he comes to you! I texted my boss because I left the number either in the room or at at home. She called for me and said they wouldn’t come to the park but would come to our resort. I called them and got them scheduled to come that evening (later). By this time it was getting close to dinner time anyway.
We went on to dinner and decided to skip Downtown Disney because by that time my son told me that his eyes were really starting to bother him. It started to rain anyway so we just missed walking in the rain at Downtown Disney. We got a bus back to the resort and waited for the doctor to come. Sure enough he was there right at the time we had scheduled if not a few minutes early. He asked my son and I SEVERAL questions and got his medical history. He was very thorough. He explained that pink eye was a virus that didn’t need any antibiotics because it would runs it’s course. He did say he could prescribe us eye drops (he described them as “heaven in a bottle”) that would help lessen the itchiness but not the redness. I opted to get the eye drops for my son and just in case someone else in the room ended up with pink eye we had something that would help. He gave my son his first dose of the eye drops right there and my son’s response, “AAAAHHHHH!!!” So it must be some good heaven in a bottle – we joked. Then off to sleep he went. The doctor finished his paperwork and talked with my friend and I and he was on his way. He said most insurance companies will reimburse for the visit and the prescription. Yes, it was VERY VERY expensive but the fact that I didn’t have to take my car and find the urgent care or take the other service that would take us to the urgent care and be exposed to anyone else that might be there sick and have to leave the park, was worth it. Now if he was extremely sick this still would have been great because we wouldn’t have had to leave the room and expose others either. The doctor even called the prescription in for us and had it delivered to our resort for a delivery fee of $7.50. The best $7.50 I spent.
All in all the visit was expensive but well worth it in my opinion. No, I am not going to disclose how much the visit was but you can always send me a message and I can tell you if you are just dying to know. By the next day his eyes were looking so much better and believe it or not we spent 9 days with our friends and NOT A ONE of us got pink eye from my son.
So if you need a doctor while at Disney and do not want to leave the comforts of your resort, call Doctors On Call at 1-407-399-DOCS.